
At Cape Venture Escapes, we understand that travel plans can change. Our cancellation policy is designed to be fair to both our guests and our property management.
Guests may cancel their reservation up to 14 days before the scheduled check-in date and receive a full refund of the amount paid.
Cancellations made within 14 days of the check-in date may not be eligible for a refund.
Guests who do not arrive for their reservation without prior cancellation will not be eligible for a refund.
If a guest chooses to shorten their stay after check-in, unused nights are generally non-refundable.
Requests to modify reservation dates are subject to availability and approval. Additional charges may apply if the new dates have different pricing.
Cape Venture Escapes is not responsible for cancellations due to events beyond our control, including but not limited to weather conditions, travel disruptions, natural disasters, or personal circumstances.
Approved refunds will be processed through the original payment method and may take several business days to appear depending on the financial institution.
If you have questions regarding our cancellation policy, please contact us prior to booking.
We appreciate your understanding and look forward to hosting you at Cape Venture Escapes.